About Findem
AI-driven recruitment for smarter talent acquisition
Key Highlights
- Raised $73.3 million in Series B funding
- Headquartered in Redwood City, CA
- Serves major clients like Adobe and Google
- Recognized by Fast Company as one of the Most Innovative Companies of 2025
Findem is an AI-powered talent acquisition platform headquartered in Redwood City, CA, that helps companies like Adobe and Google make informed hiring decisions. Founded by experienced software engineers, Findem has raised $73.3 million in Series B funding to enhance its AI capabilities, addressing ...
🎁 Benefits
Findem offers comprehensive health benefits, including medical, dental, and vision coverage for employees and their families. The company provides a c...
🌟 Culture
Findem's culture is rooted in technological innovation and a commitment to addressing the challenges of talent acquisition. The company fosters a remo...
Overview
Findem is hiring a Contract IT Support Engineer for US shifts to provide technical assistance and support. This role is remote and requires strong problem-solving skills.
Job Description
Who you are
You have a solid background in IT support, with experience in troubleshooting and resolving technical issues. You are comfortable working in a remote environment and can effectively communicate with team members and clients across different time zones. You understand the importance of providing excellent customer service and are dedicated to ensuring user satisfaction. You are adaptable and can quickly learn new technologies and tools as needed.
What you'll do
As a Contract IT Support Engineer, you will be responsible for providing technical support to users during US shifts. You will troubleshoot hardware and software issues, assist with system installations, and ensure that all IT systems are functioning optimally. You will collaborate with other team members to resolve complex technical problems and contribute to the continuous improvement of IT processes and procedures. Your role will also involve documenting support requests and solutions to enhance the knowledge base for future reference.
What we offer
Findem offers a dynamic work environment where you can grow your skills and contribute to innovative projects. You will have the opportunity to work with cutting-edge technology and be part of a team that values collaboration and creativity. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace.
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