Business Development Representative • Entry-Level

Who you are

You are a motivated individual eager to kickstart your career in sales. You thrive in a team-first culture and are passionate about customer experience. You possess strong communication skills and are comfortable making numerous calls each day to engage with prospects. You understand the importance of qualifying leads based on established criteria and are ready to learn and grow within the sales organization. You appreciate diversity and inclusivity in the workplace, aligning with Five9's values.

What you'll do

As a Business Development Representative at Five9, you will be the front line for presenting our cloud contact center software to potential customers. Your primary responsibility will be to qualify outbound leads generated from marketing efforts and convert them into sales opportunities. You will meet quotas for qualified sales opportunities, making 50-80 calls per day and following up with additional touchpoints via email. You will proactively process all leads, ensuring they are appropriately disposed of based on established criteria of Fit, Budget, Authority, Need, and Time. Building relationships and rapport with prospects will be key to your success, as you will need to effectively articulate the Five9 value proposition through various communication channels. You will continuously log your activities and maintain accurate records of your interactions with prospects.

What we offer

Five9 offers a supportive environment where you can thrive and grow your career in sales. You will have the opportunity to work in a hybrid setting, balancing remote work with in-office collaboration. As you succeed in this role, you will open doors to further career opportunities within the sales organization. We celebrate diversity and foster an inclusive culture, empowering you to be your authentic self while contributing to our mission of enhancing customer experiences.