Enterprise Sales • Senior

Who you are

You have a strong background in sales, particularly in managing enterprise accounts and developing sales strategies. Your ability to establish credibility and cultivate relationships with existing customers is key to understanding their business needs and challenges. You thrive in a hunting role, demonstrating a closer mentality while managing relationships and driving new business opportunities. You are assertive, nimble, and intelligent, embodying the qualities of a business athlete who can navigate complex sales cycles while maintaining day-to-day transactional business.

You are a self-starter who is motivated by results and has a proven track record of success in sales. Your experience allows you to effectively communicate with diverse teams and customers, ensuring that you can represent Five9's values and culture in every interaction. You understand the importance of customer retention and are committed to ensuring that existing accounts continue to thrive under your management.

Desirable

Experience in the cloud contact center software industry or a related field would be advantageous. Familiarity with customer relationship management tools and sales strategy development frameworks will enhance your ability to succeed in this role.

What you'll do

As the Enterprise Sales Account Director, you will be responsible for managing customer relationships and developing account strategies within a defined set of existing accounts. Your primary responsibility will be to establish yourself as a trusted advisor to your clients, driving new revenue opportunities for Five9's products and services. You will collaborate with the Five9 team to develop comprehensive sales strategies that align with customer needs and market trends.

You will engage with customers to understand their business challenges and identify opportunities for Five9's solutions to add value. Your role will involve regular communication with clients to ensure satisfaction and retention, while also pursuing new business opportunities within your account portfolio. You will be expected to maintain a deep understanding of Five9's offerings and how they can benefit your clients.

In addition to managing existing accounts, you will also be responsible for identifying and pursuing new revenue opportunities. This will require a proactive approach to sales, leveraging your network and industry knowledge to uncover potential leads. You will work closely with the sales and marketing teams to align efforts and maximize impact.

What we offer

Five9 offers a team-first culture that celebrates diversity and fosters an inclusive environment. You will have the opportunity to work with a talented group of professionals who are committed to innovation and growth. The company values its employees and encourages them to be their authentic selves, creating a supportive atmosphere where everyone can thrive. While specific salary details are not mentioned, Five9 is known for competitive compensation packages and benefits that reflect the value of its employees.