About Five9
Empowering extraordinary customer experiences through cloud solutions
Key Highlights
- Public company (NASDAQ: FIVN) with strong market presence
- Over 2,000 customers including Zappos and ADT
- Raised $200M+ in funding to date
- Headquartered in San Ramon, California
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
π Benefits
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
π Culture
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...
Channel Sales Manager β’ Mid-Level
Five9 β’ United States - Remote
Overview
Five9 is seeking a Mid-Market Commercial Channel Manager to expand their partner ecosystem and drive sales through national partners. This role requires strong relationship management and strategic planning skills.
Job Description
Who you are
You have a proven track record in channel sales management, ideally with experience in the technology or software industry. You understand the dynamics of partner ecosystems and have successfully driven sales through various channels. Your strong communication skills enable you to build and maintain relationships with partners, ensuring mutual success. You are motivated by results and have a strategic mindset that allows you to develop and execute effective business plans. You thrive in a collaborative environment and are passionate about enhancing customer experiences through innovative solutions.
Desirable
Experience in the cloud contact center software industry is a plus. Familiarity with customer experience solutions and the ability to navigate complex sales processes will set you apart. You are adaptable and open to learning new strategies to enhance partner engagement and sales performance.
What you'll do
In this role, you will manage the sale of Five9 products and services through named national partners, driving a business plan that scales services and develops a robust partner ecosystem. You will develop an enablement strategy to attract and maintain relationships with distributors, resellers, and agents. Your focus will be on building preference for Five9βs customer experience software within partnersβ portfolios and sales teams. You will drive global sales results and pipeline development within key partners, ensuring partner enablement throughout the customer journey lifecycle. Collaborating closely with internal teams, you will contribute to the overall success of the channel sales organization.
What we offer
Five9 offers a dynamic work environment that fosters innovation and growth. You will be part of a team that values diversity and inclusion, empowering you to be your authentic self. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in making a significant impact on customer experiences worldwide.
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