Five9

About Five9

Empowering extraordinary customer experiences through cloud solutions

🏢 Tech👥 1K-5K📅 Founded 2001📍 San Ramon, California, United States

Key Highlights

  • Public company (NASDAQ: FIVN) with strong market presence
  • Over 2,000 customers including Zappos and ADT
  • Raised $200M+ in funding to date
  • Headquartered in San Ramon, California

Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...

🎁 Benefits

Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...

🌟 Culture

Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...

Skills & Technologies

Overview

Five9 is seeking a Marketing Programs Manager to drive high-impact, multi-channel campaigns across EMEA, LATAM, and Canada. You'll be responsible for executing integrated campaigns and optimizing performance. This role requires strong marketing operations skills.

Job Description

Who you are

You have a proven track record in executing marketing programs, ideally with 3+ years of experience in a similar role. You are execution-focused and detail-oriented, ensuring that campaigns are delivered on time and meet the desired objectives. Your ability to adapt global campaigns for local markets demonstrates your understanding of cultural nuances and regulatory needs. You thrive in collaborative environments, working closely with sales and partner teams to drive pipeline growth. You are comfortable managing multiple stakeholders and timelines, ensuring that all aspects of the campaign are executed flawlessly.

Desirable

Experience with account-based marketing (ABM) strategies and familiarity with various marketing channels such as webinars, email, and social media will set you apart. A background in cloud technology or software marketing is a plus, as is proficiency in marketing automation tools.

What you'll do

In this role, you will own the integrated campaign execution, planning and executing end-to-end international campaigns across various channels. You will manage timelines and stakeholders while tracking performance to optimize for pipeline impact. Your responsibilities will include localizing and adapting global campaigns for EMEA, LATAM, and Canada, ensuring that messaging reflects local language and market priorities. You will also own the webinar strategy and execution, from planning to delivery, ensuring that each event drives engagement and leads.

What we offer

At Five9, we foster a team-first culture that celebrates diversity and inclusion. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer experience. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to innovate and thrive while enjoying the journey together.

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