Business Operations • Mid-Level

Who you are

You have a strong background in supporting a high-volume and complex contracting sales organization — your experience has equipped you with excellent customer service skills and the ability to manage intricate deals effectively. Teamwork and collaboration are second nature to you, especially when working with Enterprise businesses, and you thrive in environments that require cross-functional partnerships.

Your analytical mindset allows you to navigate the complexities of deal structures and ensure accuracy in quoting and contracting processes. You understand the importance of efficiency in deal velocity and are committed to enhancing the overall experience for both internal teams and customers. You are proactive in identifying potential issues and resolving them before they escalate, ensuring smooth operations.

Desirable

Experience with Salesforce CPQ and Ironclad is a plus, as these tools are integral to your role. Familiarity with contract management and sales operations will further enhance your ability to contribute effectively to the Deal Desk team.

What you'll do

As a Deal Desk Analyst, you will act as a liaison for sellers between multiple groups, including sales operations, finance, product, sales leadership, and legal. Your role is crucial in facilitating timely and accurate deal closures, ensuring that all parties are aligned and informed throughout the process. You will manage complex, nonstandard, predominantly Enterprise deals, collaborating with various cross-functional partners to streamline operations.

You will be responsible for reviewing contracts and documents to ensure compliance and accuracy, which will help increase deal velocity and processing within Fivetran's systems. Your attention to detail will be vital in identifying discrepancies and ensuring that all contractual obligations are met. You will also play a key role in training and onboarding new team members, sharing your expertise and best practices to foster a collaborative environment.

What we offer

Fivetran provides a hybrid work model that allows for flexibility while maintaining in-person collaboration. You will have the opportunity to work in a dynamic environment where your contributions directly impact the company's success. We value teamwork and encourage open communication, ensuring that every team member feels supported and empowered.

In addition to a competitive salary, we offer comprehensive benefits that promote work-life balance and personal growth. You will be part of a mission-driven company that is dedicated to making data access as simple and reliable as electricity. Join us in our journey to empower organizations to become truly data-driven.