Business Operations • Lead

Who you are

You are a highly experienced and strategic leader with a proven track record in scaling Deal Desk functions within a global, complex, high-growth SaaS environment. You excel at leading teams through change and possess strong problem-solving skills that allow you to navigate both long-term strategy and immediate operational challenges. Your experience includes developing frameworks and processes that drive alignment across various departments, including Sales, Finance, Legal, and Product. You understand the intricacies of deal structures and commercial policies, and you are adept at risk mitigation in a fast-paced business landscape.

You have a deep understanding of the SaaS business model and the unique challenges it presents, particularly in a rapidly scaling organization. Your leadership style fosters collaboration and encourages team members to contribute their insights and expertise. You are comfortable working in a hybrid environment, balancing remote flexibility with in-person collaboration to build strong relationships within your team and across the organization.

Desirable

You have experience working with diverse teams and understand the importance of aligning various stakeholders on deal execution. Your strategic vision is complemented by your ability to implement practical solutions that enhance operational efficiency. You are passionate about creating a culture of accountability and continuous improvement within your team.

What you'll do

As the Global Head of Deal Desk, you will lead the evolution of Fivetran's Deal Desk function, ensuring that it meets the needs of a rapidly scaling organization. You will develop and execute strategies that enhance deal execution across all regions and segments, driving predictable and commercially sound outcomes. Your role will involve collaborating closely with Sales, Finance, Legal, Product, and Partner Marketplace teams to align on deal structures and commercial policies.

You will be responsible for establishing governance frameworks that support efficient deal execution while mitigating risks. This includes creating processes that enable your team to respond quickly to changing business needs and market conditions. You will also play a key role in mentoring and developing your team, fostering a culture of collaboration and excellence.

Your strategic leadership will be critical in shaping the future of the Deal Desk function, and you will be expected to provide insights and recommendations to senior leadership on best practices and opportunities for improvement. You will also be involved in high-level negotiations and discussions, representing the Deal Desk function in cross-functional meetings and initiatives.

What we offer

Fivetran offers a dynamic work environment where you can make a significant impact on the organization. You will have the opportunity to work with a talented team and contribute to the company's mission of making data access simple and reliable. Our hybrid work model allows for flexibility while ensuring that you can collaborate effectively with your colleagues. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of data-driven decision-making.