About Formstack
Streamline your work with no-code solutions
Key Highlights
- Over 25,000 customers including American Red Cross & Notre Dame
- Headquartered in Fishers, Indiana with a remote-friendly policy
- Raised over $50 million in funding from investors like Scale Venture Partners
- Offers unlimited PTO and a strong parental leave policy
Formstack is a leading workplace productivity platform based in Fishers, Indiana, specializing in no-code solutions for online forms, documents, and electronic signatures. Trusted by over 25,000 organizations, including major clients like the American Red Cross and the University of Notre Dame, Form...
🎁 Benefits
Formstack offers competitive salaries, equity options, unlimited PTO, and a remote-friendly work environment. Employees also benefit from a learning b...
🌟 Culture
Formstack fosters a culture of innovation and autonomy, encouraging employees to take ownership of their projects. The company values transparency and...
Overview
Formstack is hiring a growth-focused Account Manager to drive expansion revenue by identifying and closing upsell and cross-sell opportunities. This hybrid role requires in-office presence in Denver three days a week.
Job Description
Who you are
You are a growth-focused Account Manager with a strong track record in driving expansion revenue. You excel at identifying, managing, and closing upsell and cross-sell opportunities within a defined book of existing customers. You understand the importance of acting as a strategic partner to customers, helping them uncover additional value from Formstack’s product suite. You have a keen ability to align tools to new use cases based on customer business needs, playing a critical role in growing revenue and product adoption across departments.
You thrive in a hybrid work environment, balancing in-office presence with remote work. You are comfortable collaborating with various teams and stakeholders to ensure customer satisfaction and success. Your communication skills are top-notch, allowing you to build strong relationships with customers and internal teams alike. You are proactive in seeking out opportunities for growth and are dedicated to helping customers achieve their goals with Formstack’s offerings.
What you'll do
In this role, you will be responsible for driving expansion revenue by identifying upsell and cross-sell opportunities within your customer base. You will work closely with customers to understand their business needs and help them leverage Formstack’s product suite effectively. Your strategic approach will enable you to uncover additional value for customers, ensuring they maximize their investment in our solutions.
You will collaborate with the Sales team to develop strategies for customer engagement and retention. By analyzing customer usage patterns and feedback, you will identify areas for improvement and growth. You will also participate in regular meetings with customers to discuss their goals and how Formstack can support them in achieving those objectives.
Your role will require you to maintain a deep understanding of Formstack’s products and services, as well as industry trends that may impact customer needs. You will be expected to provide insights and recommendations to customers based on your expertise, helping them navigate challenges and seize opportunities. Additionally, you will track and report on your sales activities and customer interactions to ensure alignment with overall business goals.
What we offer
Formstack offers a dynamic work environment where you can thrive as an Account Manager. You will have the opportunity to work with a talented team dedicated to customer success and innovation. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a meaningful impact on our customers' success and driving the growth of Formstack.
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