Account Manager • Mid-Level

Who you are

You are an experienced Account Manager with a proven track record in building relationships and driving business growth. You thrive in a collaborative environment and enjoy working autonomously to achieve your goals. Your ability to communicate effectively in Dutch is essential for this role, as you will be engaging with local businesses and professionals in the beauty and wellness industry. You are adaptable and can navigate the challenges of a fast-paced environment, always looking for ways to make a positive impact on the team and the company.

You understand the importance of customer satisfaction and are committed to providing exceptional service to your clients. You have a keen eye for identifying opportunities for monetization and are skilled at leveraging the Fresha platform to maximize revenue potential for partner businesses. Your experience in account management or a related field has equipped you with the skills necessary to excel in this role, and you are eager to contribute to Fresha's continued success.

What you'll do

As an Account Manager at Fresha, you will be responsible for building and maintaining strong relationships with beauty and wellness businesses using the Fresha platform. You will work closely with clients to understand their needs and help them leverage the platform's features to enhance their operations and drive revenue. Your role will involve regular communication with clients, providing support and guidance to ensure they are getting the most out of the Fresha ecosystem.

You will also be accountable for driving monetization efforts, identifying opportunities for upselling and cross-selling additional services and features. Collaborating with the Account Manager Team Lead, you will contribute to the development of strategies that enhance client engagement and satisfaction. Your ability to analyze client feedback and market trends will be crucial in shaping the direction of your accounts and ensuring that Fresha remains a leader in the beauty and wellness marketplace.

What we offer

Fresha offers a dynamic work environment where you can thrive and make a meaningful impact. You will have the opportunity to work alongside a talented team of professionals who are passionate about transforming the beauty and wellness industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to empower businesses and consumers in the beauty and wellness space.