About Fresha
Empowering beauty brands with seamless booking solutions
Key Highlights
- Over 110,000 partner businesses using the platform
- Processed more than 1 billion appointments to date
- $195 million raised in Series C funding
- Free-to-use software model with charges only on bookings
Fresha is a leading booking software platform for beauty and wellness brands, headquartered in Old Street, London. The company empowers over 110,000 partner businesses by providing a free-to-use software solution that charges only when bookings are made. With $195 million raised in Series C funding,...
🎁 Benefits
Fresha offers flexible work-from-home opportunities, travel coverage for team workshops and social events, and a vibrant company culture with regular ...
🌟 Culture
Fresha's unique culture is centered around empowering beauty and wellness businesses through innovative software solutions. The company's commitment t...
Overview
Fresha is hiring an Account Manager to build long-term relationships and drive revenue growth for their platform. This role is based in New York and requires collaboration with commercial, marketing, and product teams.
Job Description
Who you are
You have a strong background in account management and are skilled at building long-term relationships with clients. You thrive in a collaborative environment and enjoy working closely with commercial, marketing, and product teams to drive revenue growth. You are adaptable and can navigate a fast-paced and changing environment, taking initiative and working autonomously to achieve your goals.
You understand the beauty and wellness industry and are passionate about helping businesses succeed. You have excellent communication skills and can articulate the value of Fresha's platform to potential clients. You are results-driven and have a track record of meeting or exceeding targets, demonstrating your ability to retain and grow client accounts.
What you'll do
As an Account Manager at Fresha, you will be responsible for managing a portfolio of clients and ensuring their success on the platform. You will build strong relationships with clients, understanding their needs and providing tailored solutions to help them achieve their business goals. You will collaborate with internal teams to deliver exceptional service and support, ensuring clients are fully engaged with the platform's features and benefits.
You will analyze client performance metrics and identify opportunities for growth, proactively addressing any challenges they may face. You will conduct regular check-ins and business reviews with clients to discuss their progress and gather feedback, using this information to enhance their experience with Fresha. Your role will also involve identifying upsell opportunities and driving revenue growth through strategic account management.
What we offer
Fresha offers a dynamic work environment where you can make a significant impact on the beauty and wellness industry. You will have the opportunity to work with a talented team and contribute to the growth of a leading marketplace platform. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to empower beauty and wellness businesses worldwide.
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