Customer Operations • Entry-Level

Who you are

You are an exceptional Spanish-speaking individual with a keen interest in customer onboarding and operations. You thrive in a fast-paced environment and enjoy working autonomously while facing challenges head-on. Your attention to detail ensures that data migration for partners is accurate and efficient, contributing to the overall success of the Fresha ecosystem. You are adaptable and ready to make an impact as part of a global team.

Desirable

Experience in customer service or onboarding roles is a plus, as is familiarity with beauty and wellness industries. You possess strong communication skills and can effectively collaborate with various teams, including Business Development and Account Management. A proactive approach to problem-solving and a passion for helping businesses succeed will set you apart.

What you'll do

As a Partner Onboarding Specialist, you will be responsible for ensuring a seamless onboarding experience for new partners joining the Fresha platform. You will work closely with the Professional Services Team Lead to manage the onboarding process, ensuring that all data is accurately migrated and that partners are set up for success. Your role will involve liaising with partners to understand their needs and providing them with the necessary support during their transition to the Fresha ecosystem. You will also collaborate with internal teams to streamline processes and improve the onboarding experience.

What we offer

Fresha offers a dynamic work environment where you can grow your skills and make a meaningful impact. You will be part of a supportive team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate. Join us in transforming the beauty and wellness industry through technology and exceptional service.