Technical Customer Support • Entry-Level

Who you are

You are a motivated individual eager to start your career in technical customer support. You possess strong communication skills and a passion for helping others, ensuring that customers receive the best possible assistance with their IoT and fleet management needs. You thrive in a collaborative environment and are willing to take on new challenges as they arise. You understand the importance of customer satisfaction and are committed to providing timely and effective solutions.

What you'll do

In this role, you will be the first point of contact for customers seeking assistance with Geotab's products and services. You will troubleshoot technical issues, provide guidance on product features, and ensure that customers are utilizing the platform effectively. You will work closely with other teams to escalate complex issues and contribute to the continuous improvement of customer support processes. Your goal is to enhance the overall customer experience and help businesses optimize their fleet operations.

What we offer

Geotab provides a supportive work environment where you can grow your skills and advance your career. You will have access to ongoing training and development opportunities, allowing you to stay updated on the latest technologies and industry trends. We value diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. Join us and be part of a team that is making a positive impact in the world of connected transportation.