Business Operations • Senior

Who you are

You have a proven track record in business operations and strategy, with at least 5 years of experience leading teams and driving supplier success. Your strategic mindset allows you to develop and implement effective account management strategies that foster growth and retention. You excel in collaboration, working closely with regional managers and directors to ensure operational execution aligns with commercial targets. Your ability to introduce scalable processes and develop AI-first tooling will empower local teams and enhance supplier partnerships.

You are passionate about optimizing business operations and have a deep understanding of the travel industry. Your experience in managing supplier relationships equips you with the insights needed to provide actionable support and tools that drive success for our partners. You thrive in a dynamic environment and are committed to making every journey extraordinary for our customers and suppliers alike.

What you'll do

As the Senior Team Lead for Business Operations & Strategy, you will be the driving force behind the growth and retention of our global supplier base. You will own and evolve our account management strategy, enabling local teams with the right tools, processes, and incentives to create impactful partnerships. Your role will involve close collaboration with regional managers and directors to drive operational execution and provide actionable insights that align with ambitious commercial targets.

You will introduce scalable processes that enhance supplier success and develop AI-first tooling to streamline operations. Your leadership will empower teams to deliver exceptional support to our suppliers, ensuring they have unparalleled access to worldwide experiences. You will set and deliver against ambitious commercial targets, driving growth and fostering shared success with our experience partners.

What we offer

At GetYourGuide, we offer a vibrant work environment where you can unlock your potential alongside a community of fellow explorers. Our Berlin HQ is a hub of innovation and collaboration, and we encourage you to apply even if your experience doesn't match every requirement. Join us in changing the way the world travels and make a meaningful impact in the travel industry.