About GitLab
The single application for the entire DevOps lifecycle
Key Highlights
- Public company (NASDAQ: GTLB) with a valuation of $11B
- Over 30,000 customers including NASA, IBM, and Goldman Sachs
- Headquartered in San Francisco, with a fully remote workforce
- Unlimited PTO and flexible remote work options
GitLab is a comprehensive DevOps platform headquartered in San Francisco, California, serving over 30,000 organizations including NASA, IBM, and Goldman Sachs. The platform integrates project planning, source code management, CI/CD, and monitoring into a single application, streamlining the software...
🎁 Benefits
GitLab offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy, allowing employees to work from anywhere. They a...
🌟 Culture
GitLab is known for its remote-first culture, with a strong emphasis on transparency and collaboration across global teams. The company values results...
Overview
GitLab is hiring a CX Resource & Staffing Manager for the APJ region to lead strategic capacity planning and resource allocation for Professional Services and Education Services delivery teams. This role requires strong collaboration with regional delivery leadership and a focus on optimizing resource management.
Job Description
Who you are
You have experience in resource management and staffing, ideally within a technology or services environment. You understand the importance of strategic capacity planning and have a knack for optimizing resource allocation to meet business needs. Your strong communication skills enable you to partner effectively with regional delivery leadership and other stakeholders.
You are comfortable working in a remote environment and have a proven track record of managing teams across different regions. You embrace technology and are familiar with tools that enhance collaboration and efficiency in resource management. You are proactive in identifying challenges and finding solutions that benefit both the team and the organization.
What you'll do
As the CX Resource & Staffing Manager, you will lead the strategic capacity planning for GitLab's Professional Services and Education Services teams across the Asia-Pacific and Japan regions. You will work closely with regional delivery leadership to ensure that resources are allocated effectively to meet project demands and client needs. Your role will involve analyzing current resource utilization and forecasting future needs to optimize team performance.
You will also be responsible for developing and implementing processes that enhance resource management efficiency. This includes collaborating with various teams to understand their staffing requirements and ensuring that the right talent is in place to deliver high-quality services. You will play a key role in driving initiatives that improve team collaboration and productivity.
What we offer
GitLab offers a flexible remote work environment that allows you to balance your professional and personal life. You will be part of a high-performance culture that values innovation and collaboration. The company is committed to your professional growth and provides opportunities for continuous learning and development. You will have the chance to work with industry leaders and contribute to projects that have a significant impact on the software development landscape.
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