Account Manager • Senior

Who you are

You have a proven track record in account management, ideally within the retail or e-commerce sectors — your experience has equipped you with the skills to drive partner acquisition and business growth effectively. You thrive in dynamic environments and are comfortable taking on high levels of responsibility, demonstrating your ability to work autonomously while achieving significant results.

Your communication skills are exceptional, allowing you to build strong relationships with partners and stakeholders — you understand the importance of collaboration and are adept at navigating complex discussions to achieve mutual goals. You are passionate about creating inclusive environments and are committed to bringing your authentic self to work.

You possess a strategic mindset, with the ability to analyze market trends and identify opportunities for growth — your analytical skills enable you to make data-driven decisions that enhance business performance. You are adaptable and open to feedback, always looking for ways to improve processes and outcomes.

Desirable

Experience in the Q-Commerce or on-demand services industry would be a significant advantage — familiarity with the unique challenges and opportunities in this space will help you excel in your role. A background in retail management or business development is also beneficial, as it provides insight into the needs and expectations of retail partners.

What you'll do

As the Senior Retail Account Manager for Glovo in Serbia, you will take ownership of one of the company's most exciting verticals, focusing on pharmacies, beauty, pet care, and more. Your primary responsibility will be to lead partner acquisition efforts, ensuring that Glovo continues to expand its network of retail partners. You will develop and implement strategies to drive business growth, leveraging your expertise to enhance performance across the board.

You will work closely with cross-functional teams, including marketing and operations, to ensure that partner needs are met and that Glovo's offerings align with market demands. Your role will involve regular communication with partners to understand their challenges and opportunities, allowing you to provide tailored solutions that drive mutual success.

In this position, you will have the autonomy to shape your approach and make impactful decisions that contribute to Glovo's mission of providing easy access to essential services. You will be expected to monitor performance metrics, analyze results, and adjust strategies as needed to achieve business objectives.

What we offer

At Glovo, we pride ourselves on our unique culture and strong values, which foster an inclusive environment where everyone feels heard. We are committed to your career development, providing opportunities for growth and advancement within the company. You will be part of a dynamic team that is passionate about revolutionizing the way people connect with their everyday needs.

We encourage you to apply even if your experience doesn't match every requirement — your potential and willingness to learn are just as important to us. Join us in shaping the future of on-demand services and making a positive impact on millions of lives.