About Glovo
Your local goods delivered in under 60 minutes
Key Highlights
- Operates in over 20 countries including Spain, Italy, and Argentina
- Raised over $1 billion in funding from Sequoia Capital and Rakuten
- Delivers food, groceries, and urgent packages within 60 minutes
- Utilizes real-time geolocation for efficient delivery tracking
Glovo, founded in 2015 and headquartered in Barcelona, is an on-demand delivery service operating in over 20 countries, including Spain, Italy, and Argentina. The platform connects customers with local couriers to deliver food, groceries, and other products within 60 minutes. Glovo has raised over $...
🎁 Benefits
Glovo offers competitive salaries, equity options, flexible working hours, and a generous PTO policy. Employees also benefit from a remote work policy...
🌟 Culture
Glovo fosters a fast-paced, results-oriented culture that emphasizes innovation and adaptability. The company values local knowledge and encourages em...
Overview
Glovo is seeking a Senior Account Manager for Strategic Accounts to drive growth and manage key client relationships. This role requires strong interpersonal skills and a passion for customer success.
Job Description
Who you are
You have a proven track record in account management, ideally with experience in managing strategic accounts. Your ability to build strong relationships with clients is key — you understand their needs and work tirelessly to ensure their satisfaction. You thrive in a fast-paced environment and are comfortable taking on new challenges that push you beyond your comfort zone. You are a team player who values collaboration and communication, and you bring a positive attitude to every interaction.
You are results-driven and have a knack for identifying opportunities for growth within existing accounts. Your analytical skills allow you to assess client performance and develop strategies that align with their goals. You are adaptable and can pivot quickly in response to changing circumstances, ensuring that you always deliver value to your clients. Your passion for customer success is evident in everything you do, and you take pride in being a trusted advisor to your clients.
Desirable
Experience in the tech or logistics industry is a plus, as is familiarity with data-driven decision-making. You may have a background in sales or business development, which complements your account management skills. A strong understanding of market trends and customer behavior will help you excel in this role.
What you'll do
As a Senior Account Manager at Glovo, you will be responsible for managing and nurturing relationships with our strategic accounts. You will work closely with clients to understand their needs and develop tailored solutions that drive their success. Your role will involve regular communication with clients, ensuring they are satisfied with our services and identifying areas for improvement.
You will collaborate with internal teams to deliver exceptional service and support to your clients. This includes coordinating with operations, marketing, and product teams to ensure that client expectations are met and exceeded. You will also be responsible for tracking account performance and reporting on key metrics to both clients and internal stakeholders.
In addition to managing existing accounts, you will actively seek out new business opportunities within your portfolio. This may involve upselling additional services or identifying potential new clients. You will be expected to stay informed about industry trends and competitor activities to effectively position Glovo's offerings in the market.
What we offer
At Glovo, we pride ourselves on our unique culture and values. You will be part of a dynamic team that celebrates diversity and fosters an inclusive environment. We offer opportunities for career development and encourage you to bring your authentic self to work. Our office-first culture means that collaboration is at the heart of everything we do, and we believe in celebrating our wins together. Join us and be part of a company that is revolutionizing the way people connect with their everyday needs.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Glovo.
Similar Jobs You Might Like
Based on your interests and this role
Account Manager
Glovo is seeking a Strategic Account Manager to drive partnerships and enhance customer relationships. You'll work in a dynamic environment focused on collaboration and innovation. This role requires strong interpersonal skills and a proactive approach to account management.
Account Manager
Woflow is hiring a Senior Enterprise Account Manager to manage key strategic enterprise accounts. You'll act as a trusted advisor, balancing client requests with business objectives. This role requires strong relationship-building skills and project management expertise.
Account Manager
AppsFlyer is hiring a Strategic Account Manager to oversee the commercial lifecycle for enterprise clients. You'll focus on sales execution, customer relationship building, and cross-functional collaboration. This role requires strong interpersonal skills and a strategic mindset.
Account Manager
BrightEdge is hiring an Account Manager to manage and grow a portfolio of enterprise customers. You'll serve as a trusted advisor to senior marketing leaders, ensuring the delivery of ongoing value. This role requires strong relationship management skills and a focus on customer retention.
Account Manager
Synthego is seeking a Strategic Account Manager to drive growth in their Cell and Gene Therapy business. You'll work directly with clients to provide innovative solutions and build lasting relationships. This role requires experience in account management and a passion for biotechnology.