Solutions Engineer • Mid-Level

Who you are

You have a strong technical background and are comfortable engaging with clients to understand their needs and provide tailored solutions. Your fluency in both Spanish and English allows you to communicate effectively with diverse stakeholders, ensuring clarity and collaboration throughout the engagement process. You thrive in a team-oriented environment and enjoy working alongside sales and partnership teams to drive business success. Your experience in a technical role has equipped you with the skills to provide insightful technical input and oversight on various projects.

You are adaptable and eager to learn, always looking for ways to improve processes and enhance customer satisfaction. You understand the importance of building strong relationships with clients and are committed to delivering exceptional service. Your problem-solving skills enable you to navigate challenges effectively, ensuring that you can support clients in achieving their goals. You are passionate about technology and its potential to transform businesses, and you are excited to be part of a company that is at the forefront of payment solutions.

What you'll do

As a Solutions Engineer at GoCardless, you will be the primary technical lead in engagements with prospective and existing merchants and partners across the UK and Spain. You will help qualify, shape, close, and support business opportunities by providing technical input and oversight on exciting projects. Your role will involve collaborating closely with sales and partnership teams to ensure that client needs are met and that solutions are tailored to their specific requirements. You will leverage your technical expertise to guide clients through the implementation process, ensuring a smooth transition and successful adoption of GoCardless's payment solutions.

You will also be responsible for conducting technical presentations and demonstrations to showcase the capabilities of GoCardless's products. Your ability to articulate complex technical concepts in a clear and engaging manner will be essential in building trust and credibility with clients. Additionally, you will gather feedback from clients to inform product development and improvements, ensuring that GoCardless continues to meet the evolving needs of its customers.

What we offer

At GoCardless, we are committed to supporting our employees and fostering an inclusive work environment. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that values collaboration and innovation, and you will have the chance to make a meaningful impact in the payments industry. We encourage you to apply even if your experience doesn't match every requirement, as we believe that diverse perspectives contribute to our success.