Google

About Google

Empowering the world through technology and information

🏢 Tech👥 100K+📅 Founded 1998📍 Mountain View, California, United States

Key Highlights

  • Over 100,000 employees globally
  • Headquartered in Mountain View, California
  • Parent company Alphabet Inc. valued at $1.5 trillion
  • Google Cloud Platform serves millions of customers

Google LLC, headquartered in Mountain View, California, is a global leader in internet-related services and products, including its flagship search engine, Google Search, and the Android operating system. With over 100,000 employees, Google also offers cloud computing services through Google Cloud P...

🎁 Benefits

Google offers competitive salaries, equity options, generous PTO policies, comprehensive health benefits, and a remote work policy that allows flexibi...

🌟 Culture

Google is known for its engineering-first culture, emphasizing innovation and collaboration. The company fosters a unique environment that encourages ...

Google

Customer Success Senior

GoogleSunnyvale

Posted 1w agoSeniorCustomer Success📍 Sunnyvale📍 San Francisco💰 $186,000 - $261,000 / yearly
Apply Now →

Overview

Google is hiring a Customer Engineer IV for their GCP team to drive customer success and deployment. You'll leverage your expertise in cloud native architecture and programming to ensure customers maximize their investment in Google Cloud. This role requires 10 years of experience in a customer-facing position.

Job Description

Who you are

You have a Bachelor's degree or equivalent practical experience, along with 10 years of experience in cloud native architecture, ideally in a customer-facing or support role. Your background includes deployment planning, orchestration, and change management, and you are skilled in programming languages, debugging, and systems design. You excel at engaging with and influencing technical stakeholders and executive leaders, ensuring that their needs are met effectively.

You bring experience in Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, or Security. Your familiarity with Google Cloud products allows you to differentiate them from competitors, and you have a proven track record of working with product and capacity teams to resolve technical and capacity blockers. Your technical proficiency in object-oriented programming languages, such as Python and Java, enables you to remove blockers and accelerate customer deployment.

What you'll do

As a Google Cloud Platform (GCP) Outcome Customer Engineer, you will drive the initial and ongoing business ramp for customers, clearing blockers and ensuring they derive maximum benefit from their investment in Google Cloud. You will manage and execute deployment plans, transitioning scoped workloads into production while providing technical leadership to customers and partners. Your role will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

You will identify expansion opportunities for new workloads within accounts during project execution and drive sustainable product usage to help customers realize ongoing value. Your responsibilities will include tracking progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible. You will blend sales expertise with market knowledge to ensure that customers are fully supported throughout their journey with Google Cloud.

What we offer

At Google, you will be part of a dynamic team that is dedicated to helping customers succeed with their cloud solutions. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in a collaborative environment where your contributions will directly impact customer satisfaction and success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Google.

Similar Jobs You Might Like

Based on your interests and this role