Solutions Engineer • Entry-Level

Who you are

You are a motivated individual eager to join Gorgias as an Associate Solutions Consultant. You possess a strong understanding of technical and business challenges faced by clients and are ready to act as a trusted advisor. Your ability to collaborate with various teams, including sales, product, and engineering, will be crucial in delivering tailored solutions that meet customer needs. You are passionate about the future of ecommerce and the role of AI in enhancing customer interactions. You thrive in an environment that values diversity and inclusion, and you are committed to contributing to a culture where everyone can succeed.

What you'll do

In this role, you will work closely with the sales team to understand customer pain points and current processes. You will guide clients through the implementation of Gorgias' cutting-edge solutions, ensuring they receive the technical support and business insights necessary for success. Your responsibilities will include designing and delivering customized demonstrations and proof-of-concepts that showcase the value of our platform. You will also provide ongoing technical guidance to clients, helping them navigate challenges and maximize the benefits of our solutions. As you engage with clients, you will gather feedback to inform product development and improve our offerings.

What we offer

At Gorgias, we believe in creating an inclusive environment where diverse perspectives drive innovation. We offer a supportive workplace culture that encourages collaboration and personal growth. You will have the opportunity to work with a dynamic team dedicated to transforming the ecommerce landscape through Conversational Commerce. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in making every customer interaction meaningful and impactful.