Solutions Engineer • Entry-Level

Who you are

You are an early-career professional eager to dive into the world of cloud contact center solutions. With a foundational understanding of platforms like ServiceNow and Salesforce, you are ready to learn quickly and contribute to the success of Five9's strategic partnerships. You thrive in a collaborative environment and are excited about becoming a subject matter expert in integrated solutions. Your passion for technology and customer experience drives you to support initiatives that enhance the value of Five9's offerings. You appreciate diversity and inclusivity in the workplace, understanding that varied perspectives lead to better outcomes.

What you'll do

In this role, you will support Five9’s strategic ISV, SI, and Technology Alliance partners, focusing on the ServiceNow and Salesforce ecosystems. You will assist in developing joint solutions and demos, working closely with senior Solution Consultants and alliance leaders. Your responsibilities will include learning and mastering multiple platforms, contributing to technical storytelling, and creating reusable content such as videos and documentation. Over time, you will help showcase how Five9 integrates with various ITSM, CRM, and workflow tools, becoming a key player in the technical evangelism of our solutions. You will engage in collaborative projects that require you to communicate effectively with both technical and non-technical stakeholders, ensuring that the value of our integrations is clearly articulated.

What we offer

Five9 provides a supportive and inclusive work environment where you can grow your career. You will have the opportunity to work with a diverse team that values collaboration and innovation. As you develop your skills and expertise, you will be encouraged to take on new challenges and responsibilities. We believe in empowering our employees to be their authentic selves, and we celebrate the unique contributions each individual brings to our team. Join us in our mission to enhance customer experiences through cutting-edge cloud solutions.