Customer Operations • Entry-Level

Who you are

You are a recent graduate eager to kickstart your career in a client-facing role. You possess strong communication skills and a collaborative mindset, allowing you to work effectively within a team. You are detail-oriented and have a knack for problem-solving, which helps you understand client needs and identify suitable experts. You are open to learning and growing within the organization, taking advantage of mentorship opportunities to enhance your project management and customer service skills. You thrive in a fast-paced environment and are committed to delivering excellent results for clients.

What you'll do

As a Client Service Associate at Guidepoint, you will play a vital role in understanding your client’s unique business questions and identifying the experts who can best provide the answers. You will collaborate with Project Managers to develop strategies for satisfying each client project request. Utilizing platforms like LinkedIn, press releases, and case studies, you will identify the best experts for our clients to get their strategic or investment questions answered. You will also be responsible for screening experts to determine their suitability for each specific client project and developing professional profiles to present to your clients. This role will provide you with hands-on experience in project management and client service, setting the foundation for your career growth.

What we offer

At Guidepoint, we are committed to your career growth and provide built-in mentorship to help you drive and improve your skills. You will have opportunities for upward mobility within the company as you gain exposure to a wide range of industries and disciplines. We foster a team-oriented and collaborative environment where hard-working professionals strive for excellence. Our commitment to diversity ensures that you will be part of a community that values different perspectives and backgrounds. Join us and contribute to our mission of connecting clients with the right experts to make informed decisions.