About Gympass
Your partner in corporate wellness and fitness
Key Highlights
- Headquartered in South Village, New York, NY
- Raised $795 million in Series E funding
- Over 1000 employees globally
- Partnership with Apple Fitness+ for enhanced offerings
Gympass, headquartered in South Village, New York, is a leading employee fitness and wellness platform that connects corporate clients with a diverse range of wellness options, including yoga, pilates, and martial arts. With over 1000 employees and $795 million raised in funding, Gympass serves nume...
🎁 Benefits
Gympass offers a hybrid work structure, a minimum of 25 days of paid time off, and generous parental leave. Employees also receive a home office stipe...
🌟 Culture
Gympass is dedicated to enhancing employee wellbeing by providing access to a wide variety of fitness options and wellness resources. The company fost...
Overview
Gympass is hiring an Operations Manager for their Client Quality Hub in São Paulo to lead a team focused on enhancing client experiences across LATAM. This role requires strategic thinking and operational excellence.
Job Description
Who you are
You have a strong background in operations management, ideally with experience in client-facing roles. You understand the importance of client satisfaction and have a proven track record of leading teams to achieve high performance. Your strategic mindset allows you to design solutions that enhance operational efficiency and client engagement. You are a mentor at heart, dedicated to developing your team's skills and aligning them with the company's culture. You thrive in collaborative environments and are passionate about workplace wellness and improving client experiences.
What you'll do
As the Operations Manager for the Client Quality Hub (LATAM), you will lead a dedicated team focused on transforming complex client interactions into operational intelligence. Your responsibilities will include monitoring processes and designing solutions that reduce friction throughout the client lifecycle. You will ensure that LATAM operations are synonymous with excellence, agility, and scalability. You will collaborate with various stakeholders to implement best practices and drive continuous improvement in client operations. Your role will also involve mentoring team members, fostering a culture of high performance and engagement.
What we offer
At Gympass, we are committed to creating a fulfilling and inspiring work environment. You will be part of a mission-driven company that values wellbeing and collaboration. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in redefining the future of workplace wellness and making a positive impact on the lives of millions globally.
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