Business Operations • Senior

Who you are

You have a strong background in client operations and are passionate about improving processes to enhance client experiences. With a focus on efficiency and quality, you understand the importance of standardized operations in a fast-paced environment. You thrive in collaborative settings and enjoy working with diverse teams to achieve common goals. Your analytical skills allow you to interpret client data effectively, ensuring that operational guidelines are adhered to and processes are optimized. You are committed to delivering high-quality execution and are eager to contribute to a mission-driven company.

What you'll do

As a Clients Operations Senior Analyst, you will be responsible for identifying and mapping areas for process improvement within the Client Operations team. You will interact with external clients to understand their needs and ensure that their operational experience is seamless. Collaborating with sales and financial teams, you will support established processes and work towards guaranteeing efficiency and quality in client interactions. Your role will involve analyzing client data to drive insights that inform operational strategies, ultimately contributing to the overall success of the organization.

What we offer

At Gympass, we believe in the importance of wellbeing and strive to create a fulfilling work environment. You will be part of a team that values collaboration and diverse perspectives, where your contributions will help shape a healthier world. We offer a hybrid work model that allows for flexibility while maintaining strong team connections. Join us in redefining workplace wellness and making a positive impact on the lives of millions globally.