Solutions Engineer • Mid-Level

Who you are

You have experience in a customer-facing technical role, ideally as a Solutions Engineer or similar position, where you've acted as a trusted advisor to clients. Your strong communication skills enable you to influence decisions through effective presentations and technical engagements, ensuring that customers understand the value of the solutions you propose. You are adept at understanding customer journeys and can design tailored solutions that align with their strategic priorities.

You thrive in collaborative environments, working closely with sales teams and technical stakeholders to drive adoption and growth. Your ability to engage with customers throughout their lifecycle—from pipeline creation to successful renewals—demonstrates your commitment to their success. You are passionate about helping customers unlock the full potential of the solutions they implement, guiding them through their value realization journey.

What you'll do

As a Resident Solutions Engineer at HashiCorp, you will partner closely with sales executives to support the entire customer journey. Your responsibilities will include pipeline creation, achieving technical wins, onboarding customers, driving consumption, and ensuring successful renewals. You will serve as a trusted advisor to aligned accounts, providing technical guidance and support throughout the customer lifecycle. Your expertise will be crucial in helping customers realize their desired business outcomes and fully leverage the capabilities of HashiCorp solutions.

You will influence customer decisions through effective presentations, demos, and workshops, showcasing your strong communication skills. By understanding the customer's journey, you will design technical and business-focused solutions that drive adoption and growth. Your role will involve collaborating with various stakeholders, including technical teams and business leaders, to ensure that the solutions you propose meet their needs and challenges.

What we offer

At HashiCorp, you will be part of a dynamic team that values collaboration and innovation. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work with cutting-edge technologies and engage with a diverse range of customers, helping them achieve their goals through our solutions. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.