Collections Representative • Entry-Level

Who you are

You are a competent Collection Specialist with a strong ability to communicate effectively with clients. You understand the importance of maintaining trustful relationships while ensuring timely payments. Your professionalism and trustworthiness are key attributes that define your work ethic. You possess excellent communication and negotiation skills, allowing you to navigate challenging conversations with ease. You are capable of working independently but also thrive in a team environment, collaborating with colleagues to achieve common goals.

What you'll do

In this role, you will be responsible for contacting clients to collect outstanding payments. You will strike a balance between maintaining positive relationships and ensuring that payments are received on time. Your day-to-day tasks will involve communicating with clients through various channels, negotiating payment terms, and following up on overdue accounts. You will also need to document interactions and maintain accurate records of all communications. Your ability to work independently will be crucial as you manage your own workload and prioritize tasks effectively.

What we offer

At IDT, we value our employees and strive to create a supportive work environment. You will have the opportunity to develop your skills in collections and customer relations while working with a dedicated team. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing growth opportunities within the company.