Account Manager • Mid-Level

Who you are

You have a strong background in customer account management, particularly in collections or debt recovery. Your exceptional verbal and written communication skills allow you to engage with customers empathetically, ensuring that their circumstances are respected while negotiating repayment solutions. You understand the importance of creating positive customer experiences, especially in sensitive situations like debt resolution. You thrive in a team environment and are committed to making a difference in the world of consumer debt.

What you'll do

As a Customer Account Manager at InDebted, you will play a pivotal role in transforming the way we handle debt recovery. You will engage with customers to understand their unique situations and negotiate optimal repayment solutions that meet their needs. Your role will involve utilizing technology and data-driven insights to personalize the collections journey, ensuring that every interaction is handled with care and respect. You will collaborate closely with other team members to continuously improve our processes and enhance customer satisfaction. Your contributions will directly impact the company's mission to change the world of consumer debt for good.

What we offer

InDebted offers a dynamic work environment where you can grow your career while making a meaningful impact. You will be part of a rapidly expanding organization that values innovation and customer-centric solutions. We provide opportunities for professional development and encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to create a smoother, more human experience for consumers dealing with debt.