Account Manager • Mid-Level

Who you are

You have a proven track record in account management, particularly in luxury fashion or high-end retail, where you've successfully built relationships with VIP clients. Your experience includes onboarding high net-worth individuals and ensuring a seamless customer journey, demonstrating your ability to provide exceptional service. You thrive in a fast-paced environment and are comfortable working remotely while managing your own schedule. Your networking skills are top-notch, allowing you to source and onboard new customers effectively. You understand the luxury market and are passionate about helping clients find and sell their designer items. You are adaptable and can navigate the complexities of a growing business, contributing to its trajectory.

Desirable

Experience in business development or sales within the luxury sector is a plus. Familiarity with online marketplaces and e-commerce platforms will enhance your ability to succeed in this role. A strong understanding of customer relationship management tools will be beneficial as you manage your book of business.

What you'll do

As a VIP Account Manager, you will be responsible for sourcing and onboarding new customers to the Inspiration Commerce Group ecosystem. You will engage with high net-worth individuals and celebrities, guiding them through the process of consigning their pre-loved luxury items and purchasing new inventory. Your role will involve building a book of business, where you will leverage your networking skills to attract new clients through referrals and targeted marketing efforts. You will ensure that each customer has a delightful journey with our portfolio companies, addressing any concerns and providing personalized service. You will collaborate with various teams to enhance the customer experience and contribute to the growth of our luxury resale business in the Middle East. Your efforts will directly impact the company's expansion and success in this market.

What we offer

Inspiration Commerce Group offers a dynamic work environment where your contributions will make a significant difference. We prioritize work-life balance, encouraging our team to recharge and maintain productivity. As part of our team, you will have the opportunity to work remotely while being part of a growing company that values hard work and impact. We believe in fostering a culture of collaboration and support, where everyone's efforts are recognized and appreciated. Join us in shaping the future of luxury fashion and resale in the Middle East.