Account Manager • Mid-Level

Who you are

You have a proven track record in account management, particularly in luxury or high-end markets, where you've successfully built relationships with high net-worth individuals. Your experience in business development has equipped you with the skills to source and onboard new customers effectively, ensuring they feel valued and understood throughout their journey. You possess excellent communication skills, allowing you to engage with clients and understand their unique needs. You thrive in a fast-paced environment and are motivated by the impact your work has on the company's growth. You are adaptable and can navigate the complexities of the luxury fashion industry, ensuring that every customer interaction is positive and memorable.

What you'll do

As a VIP Account Manager, you will be responsible for partnering with our VIP customers, guiding them through the onboarding process with our portfolio companies. You will leverage your business development skills to identify and source new high-potential customers, utilizing referrals, targeted marketing, and networking events to expand our client base. Your role will involve building a book of business, ensuring that each customer has a delightful journey with us from start to finish. You will work closely with our luxury resale business and designer marketplace, facilitating the consignment of pre-loved luxury items and helping customers find the latest-season inventory. Your efforts will directly contribute to the growth of our luxury fashion segment, making a significant impact on our overall success.

What we offer

We provide a dynamic work environment where your contributions are valued and impactful. As part of a growing team, you will have the opportunity to shape the future of our luxury fashion business. We believe in work-life balance, encouraging our team to take time off to recharge and be more productive in the long run. Our culture emphasizes collaboration and hard work, with a focus on making a difference in the company's trajectory. You will be part of a supportive team that values your input and fosters professional growth.