Content Designer • Staff

Who you are

You have extensive experience in content design, with a strong portfolio showcasing your ability to create engaging and user-centered content. You understand the nuances of how content impacts user experience and are skilled in collaborating with product and design teams to ensure alignment with business goals. Your background includes working in fast-paced environments where you have successfully managed multiple projects simultaneously, demonstrating your ability to prioritize effectively.

You possess a deep understanding of the grocery industry and the complexities involved in delivering a seamless shopping experience. Your ability to empathize with users allows you to craft content that resonates with diverse audiences, making their interactions with the platform more meaningful. You are also familiar with data-driven decision-making, using analytics to inform your content strategies and improve user engagement.

What you'll do

In this role, you will lead the content design efforts for Instacart, focusing on creating compelling narratives that enhance the user experience. You will collaborate closely with product managers, designers, and engineers to develop content that aligns with the overall product vision. Your responsibilities will include conducting user research to understand customer needs, creating content guidelines, and ensuring consistency across all touchpoints.

You will also be responsible for mentoring junior content designers, providing guidance on best practices and fostering a collaborative environment. Your role will involve regular presentations to stakeholders, where you will share insights and recommendations based on user feedback and analytics. As part of a Flex First team, you will have the opportunity to work from various locations while staying connected with your colleagues through regular in-person events.

What we offer

Instacart provides a flexible work environment that allows you to choose where you do your best work. You will be part of a mission-driven company that values diversity and inclusion, with a commitment to making grocery shopping accessible for everyone. The compensation package includes a competitive salary and eligibility for equity grants, along with comprehensive benefits designed to support your well-being and professional growth.