Account Manager • Senior

Who you are

You have over 5 years of experience working with enterprise light industrial companies, such as those in supply chain, warehousing, distribution, or third-party logistics (3PL) organizations. Your background has equipped you with a deep understanding of the industry and the challenges faced by these businesses. You are growth-oriented and have a proven track record of success in driving account growth and retention. Your ability to build strong relationships with senior leaders across various sectors is one of your key strengths. You thrive in a collaborative environment and are passionate about creating meaningful economic opportunities for skilled hourly professionals.

What you'll do

As a Senior Strategic Account Manager at Instawork, you will play a critical role in our Account Management team, reporting directly to the Director of Strategic Accounts. Your primary responsibility will be to drive growth and retention with our largest enterprise partners. You will work closely with senior leaders in warehousing, logistics, supply chain, and third-party logistics (3PL) companies, serving as a trusted advisor. Your role will involve helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet their business goals. You will blend relationship management, sales expansion, and strategic consulting to maximize impact for our partners. You will be expected to identify opportunities for growth within existing accounts and develop strategies to enhance customer satisfaction and loyalty.

What we offer

At Instawork, we value diverse perspectives and encourage applications from candidates of all backgrounds. We believe that the best ideas happen when great people collaborate face-to-face, which is why we are back to working together in-person five days a week. You will be part of a rapidly growing team that is dedicated to reimagining the way the world works. We offer a competitive compensation package and the opportunity to make a significant impact in the lives of skilled hourly professionals across the U.S. Join us in our mission to create meaningful economic opportunities and help shape the future of work.