Account Executive • Senior

Who you are

You have a proven track record in sales, particularly in the mid-market segment, with at least 5 years of experience driving revenue growth and building strong client relationships. You understand the importance of customer experience and are passionate about helping businesses leverage AI to improve their service offerings. You thrive in a collaborative environment and are eager to contribute to a team that values development and promotion from within. Your communication skills are exceptional, allowing you to articulate the value of complex solutions to diverse audiences. You are adaptable and open to feedback, always looking for ways to improve your approach and achieve better results.

Desirable

Experience in the tech industry, particularly with SaaS products, is a plus. Familiarity with customer service solutions and AI technologies will help you connect with potential clients and understand their needs better. A background in consultative selling or account management will enhance your ability to engage with customers effectively.

What you'll do

As a Senior Mid-Market Account Executive at Intercom, you will be responsible for identifying and pursuing new business opportunities within the mid-market segment. You will engage with potential clients to understand their challenges and demonstrate how Intercom's AI Customer Service solutions can transform their customer experiences. You will work closely with the marketing and product teams to align strategies and ensure that the solutions offered meet market demands. Your role will involve conducting product demonstrations, negotiating contracts, and closing deals to achieve your sales targets. You will also be expected to maintain strong relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and cross-selling.

What we offer

Intercom provides a dynamic work environment where you can grow your career and make a significant impact on the company's success. We offer competitive compensation packages, including performance-based bonuses and opportunities for professional development. You will be part of a supportive team that encourages collaboration and innovation, allowing you to take ownership of your work and contribute to the company's mission of delivering exceptional customer service solutions. Join us and be part of a company that is setting new standards in the industry.