Account Executive • Senior

Who you are

You have a proven track record in sales, particularly in the mid-market segment, and understand the nuances of building relationships with clients. Your experience has equipped you with the skills to navigate complex sales cycles and close deals effectively. You thrive in a collaborative environment and are eager to contribute to a team that values growth and development.

You possess excellent communication skills, allowing you to articulate the value of Intercom's AI Customer Service solutions to potential clients. Your ability to listen and understand customer needs enables you to tailor solutions that enhance their customer service capabilities. You are driven by results and are motivated to exceed sales targets while maintaining a customer-centric approach.

What you'll do

As a Senior Mid-Market Account Executive at Intercom, you will play a crucial role in expanding our customer base and driving revenue growth. You will engage with potential clients, presenting the benefits of our AI-driven customer service solutions and demonstrating how they can transform their customer experiences. Your responsibilities will include developing and executing sales strategies, managing the sales pipeline, and collaborating with cross-functional teams to ensure customer satisfaction.

You will be expected to build strong relationships with clients, understanding their unique challenges and providing tailored solutions that meet their needs. Your role will involve conducting product demonstrations, negotiating contracts, and closing deals. You will also contribute to the continuous improvement of our sales processes and share insights with the team to enhance overall performance.

What we offer

Intercom offers a dynamic work environment where you can grow your career while making a significant impact. We believe in promoting from within and providing opportunities for professional development. You will be part of a team that values creativity and ownership, allowing you to take initiative and drive results. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.