
About Intercom
The customer communications platform that personalizes engagement
Key Highlights
- Over 25,000 customers including Amazon, Meta, and Atlassian
- Reaches 600 million end users monthly
- $240.8 million raised in Series C funding
- Headquartered in San Francisco, CA with 1001+ employees
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
🎁 Benefits
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
🌟 Culture
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Overview
Intercom is seeking a Mid-Market Account Executive to drive the growth of their new business. You'll be part of a world-class sales organization focused on delivering exceptional customer experiences. This role requires strong sales skills and a commitment to customer-centric approaches.
Job Description
Who you are
You have a proven track record in sales, particularly in the mid-market segment, and understand the nuances of building relationships with clients. You thrive in a collaborative environment and are passionate about helping businesses enhance their customer service through innovative solutions. Your ability to communicate effectively and engage with stakeholders at all levels sets you apart. You are driven by results and have a strong desire to contribute to the growth of a rapidly expanding company. You believe in continuous personal and professional development and are eager to learn and grow within your role. You are adaptable and can navigate the challenges of a fast-paced sales environment while maintaining a focus on customer satisfaction.
What you'll do
As a Mid-Market Account Executive at Intercom, you will be responsible for identifying and engaging potential clients, showcasing the value of our AI Customer Service solutions. You will work closely with the sales team to develop strategies that resonate with mid-market businesses and help them understand how Intercom can transform their customer experiences. Your role will involve conducting product demonstrations, managing the sales pipeline, and closing deals that contribute to the overall growth of the company. You will also collaborate with marketing and customer success teams to ensure a seamless transition for new clients and to gather feedback that can enhance our offerings. Your success will be measured by your ability to meet and exceed sales targets while fostering long-term relationships with clients. You will play a key role in shaping the future of customer service by advocating for innovative solutions that drive value for businesses.
What we offer
Intercom provides a dynamic work environment where you can thrive and grow your career. We offer competitive compensation packages, including performance-based incentives, and a culture that values collaboration and innovation. You will have access to ongoing training and development opportunities to help you enhance your skills and advance your career. Our commitment to diversity and inclusion ensures that all employees feel valued and supported. Join us in our mission to set the new standard for customer service and make a meaningful impact in the industry.
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