About Intercom
The customer communications platform that personalizes engagement
Key Highlights
- Over 25,000 customers including Amazon, Meta, and Atlassian
- Reaches 600 million end users monthly
- $240.8 million raised in Series C funding
- Headquartered in San Francisco, CA with 1001+ employees
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
🎁 Benefits
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
🌟 Culture
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Account Executive • Mid-Level
Overview
Intercom is seeking an Account Executive for their Existing Business team to drive growth and enhance customer relationships. You'll play a key role in building a world-class sales organization. This position requires experience in sales and customer relationship management.
Job Description
Who you are
You have a proven track record in sales, ideally with experience in managing existing business accounts. You understand the importance of customer relationships and are passionate about helping businesses improve their customer service experiences. You thrive in a collaborative environment and are eager to contribute to a rapidly expanding team. You possess strong communication skills and are comfortable engaging with clients to understand their needs and provide tailored solutions. You are motivated by growth opportunities and are committed to your professional development.
Desirable
Experience in the tech industry or with AI-driven solutions is a plus. Familiarity with customer service platforms and a background in account management will set you apart. You are adaptable and open to learning new tools and methodologies that enhance sales processes.
What you'll do
As an Account Executive at Intercom, you will be responsible for managing relationships with existing clients and driving growth within those accounts. You will work closely with the Relationship Management team to identify opportunities for upselling and cross-selling Intercom's AI Customer Service solutions. Your role will involve engaging with clients to understand their evolving needs and ensuring they receive maximum value from our products. You will collaborate with various teams, including marketing and product development, to align client feedback with our service offerings. You will also participate in regular training and development sessions to enhance your sales skills and product knowledge.
What we offer
Intercom provides a dynamic work environment where you can grow your career while contributing to a mission-driven company. We offer competitive compensation and benefits, along with opportunities for professional development and advancement within the organization. You will be part of a supportive team that values creativity and innovation, and you will have the chance to make a significant impact on our clients' success and satisfaction.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Intercom.
Similar Jobs You Might Like
Based on your interests and this role
Relationship Manager
Intercom is seeking a Mid-Market Relationship Manager to drive customer engagement and growth. You'll manage a portfolio of fast-growing customers and leverage Intercom's AI solutions to enhance their customer service experience. This role requires strong relationship-building skills and a passion for customer success.
Relationship Manager
StarCompliance is hiring a Relationship Manager to cultivate strong client relationships and drive revenue growth. You'll be responsible for managing client environments and advocating for their needs. This role requires strong communication skills and business acumen.
Customer Success Manager
Nooks is seeking a Customer Success Manager to ensure customers maximize their value from the AI Sales Assistant Platform. You'll onboard new customers and proactively support their journey. This role requires strong communication and analytical skills.
Sales Manager
6sense is seeking a Senior Manager of Commercial Sales to lead a team of account executives in driving revenue through predictive sales solutions. This role requires strong leadership skills and a focus on exceeding sales targets.
Customer Success Manager
Intercom is seeking a Senior Manager of Customer Success to lead a team of Customer Success Managers. You'll drive customer outcomes and foster long-term partnerships using the Intercom platform. This role requires strong leadership and experience in customer success.