Data Analyst • Mid-Level

Who you are

You have a strong background in data analysis, with at least 3 years of experience in a similar role. You are proficient in SQL and have experience with data visualization tools, enabling you to present complex data in an understandable manner. Your analytical mindset allows you to identify trends and insights that drive business decisions. You are comfortable working with cross-functional teams and can communicate findings effectively to stakeholders. You have a passion for improving processes and outcomes through data-driven insights.

Desirable

Experience with Google Analytics and other marketing analytics tools is a plus. Familiarity with campaign performance metrics and reporting is beneficial. You are detail-oriented and have a knack for problem-solving, which helps you tackle challenges in data interpretation and reporting.

What you'll do

In this role, you will be responsible for building and maintaining reporting systems that provide visibility into the performance of integrated campaigns and events. You will analyze campaign and event data to identify trends, insights, and opportunities for improvement. Collaborating closely with GTM teams, you will support the planning, execution, and measurement of integrated initiatives. You will also conduct cohort and segment analysis to better understand customer behavior and campaign effectiveness. Your insights will help shape future marketing strategies and enhance overall campaign performance.

What we offer

Intercom offers a dynamic work environment where you can grow your skills and make a significant impact on the company's success. You will have the opportunity to work with a talented team dedicated to providing exceptional customer experiences. We value collaboration and encourage you to share your ideas and insights. Competitive compensation and benefits are part of our commitment to supporting our employees' well-being and professional development.