Intercom

About Intercom

The customer communications platform that personalizes engagement

🏒 TechπŸ‘₯ 1001+ employeesπŸ“… Founded 2011πŸ“ Financial District, San Francisco, CAπŸ’° $240.8m⭐ 3.6
B2BEnterpriseCommunicationCustomer serviceSaaSAutomation

Key Highlights

  • Over 25,000 customers including Amazon, Meta, and Atlassian
  • Reaches 600 million end users monthly
  • $240.8 million raised in Series C funding
  • Headquartered in San Francisco, CA with 1001+ employees

Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...

🎁 Benefits

Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to Β£90 quarterly. Employees enjo...

🌟 Culture

Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...

Intercom

Sales Development Representative β€’ Entry-Level

Intercom β€’ Chicago - On-Site

Apply Now β†’

Overview

Intercom is hiring a Sales Development Coordinator for a 6-month internship to support their Enterprise Sales team. You'll engage prospects and help lay the foundation for future careers in sales. This role is ideal for someone looking to build strong foundations in sales.

Job Description

Who you are

You are eager to learn and grow in the field of sales, with a strong interest in customer service and technology. You thrive in a collaborative environment and are excited about the opportunity to work with a team that is customer-obsessed and driven to transform online customer service through a human + AI approach. You understand the importance of using data, strategy, and creativity to drive results and continuously improve.

You may not have extensive experience yet, but you are ready to take on challenges and learn from your peers. You are adaptable and open to feedback, always looking for ways to enhance your skills and contribute to the team's success. You are passionate about providing incredible customer experiences and are motivated to help businesses succeed.

What you'll do

As a Sales Development Coordinator, you will play a key role in Intercom’s growth by identifying and engaging prospects globally. You will guide them through the early stages of the sales process, helping to lay the foundation for future careers across our Go-to-Market teams. Your responsibilities will include researching potential clients, reaching out to prospects, and scheduling meetings for the sales team. You will also collaborate closely with other team members to develop strategies that enhance customer engagement and drive sales.

You will have the opportunity to learn about the sales process, customer relationship management, and the tools and technologies that support effective sales strategies. This hands-on, learning-focused role is designed for someone looking to build strong foundations in sales and gain valuable experience in a fast-paced environment.

What we offer

Intercom provides a supportive and dynamic work environment where you can grow your skills and advance your career. You will have access to training and mentorship from experienced professionals in the field. We believe in balancing hard work with smart strategies, and you will be encouraged to bring your creativity and ideas to the table. This internship is a great opportunity to kickstart your career in sales and customer service, with the potential for future opportunities within the company.

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