About Intercom
The customer communications platform that personalizes engagement
Key Highlights
- Over 25,000 customers including Amazon, Meta, and Atlassian
- Reaches 600 million end users monthly
- $240.8 million raised in Series C funding
- Headquartered in San Francisco, CA with 1001+ employees
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
🎁 Benefits
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
🌟 Culture
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Overview
Intercom is hiring a Product Partnerships Manager to drive app adoption and maximize the value of strategic partnerships. You'll work closely with R&D, GTM, and Solutions teams to ensure successful integrations. This role requires strong relationship management skills and strategic thinking.
Job Description
Who you are
You have a strong background in managing product partnerships, ideally with experience in technology or SaaS environments. Your strategic mindset allows you to identify and maximize the impact of key partnerships, driving app adoption and revenue growth. You excel in relationship management, ensuring that integrations are not only built but also widely adopted and contribute to the company's bottom line.
You are comfortable collaborating with cross-functional teams, including R&D, go-to-market, and solutions teams. Your ability to communicate effectively and build trust with stakeholders is essential for success in this role. You understand the importance of aligning product partnerships with the company's AI-first vision and are passionate about enhancing customer experiences through technology.
What you'll do
In this role, you will focus on a curated shortlist of Intercom's most strategic product partnerships, working to maximize their impact on the company's goals. You will drive app adoption by developing and executing strategies that encourage usage and engagement with partner applications. Your responsibilities will include managing relationships with key partners, ensuring that their needs are met and that they are aligned with Intercom's objectives.
You will act as a bridge between various teams, facilitating communication and collaboration to ensure that integrations are successful and deliver value to customers. Your strategic portfolio management skills will be crucial as you prioritize partnerships based on their potential impact. You will also analyze performance metrics to assess the effectiveness of partnerships and make data-driven recommendations for improvement.
What we offer
Intercom offers a dynamic work environment where you can make a significant impact on the company's growth and success. You will have the opportunity to work with a talented team dedicated to transforming customer service through innovative technology. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
Join us in our mission to help businesses provide incredible customer experiences and be part of a company that is setting the new standard for customer service.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Intercom.
Similar Jobs You Might Like
Based on your interests and this role
Partnerships Manager
Intercom is hiring a Product Partnerships Manager to drive app adoption and maximize the value of strategic partnerships. You'll work closely with R&D, GTM, and Solutions teams to ensure successful integrations. This role requires strong relationship management skills and experience in technology partnerships.
Partnerships Manager
Presto is hiring a Product Partnerships Manager to assist in managing and executing partnership projects. You'll work closely with partners to drive user growth through strategic deal-making. This role requires experience in partnership management.
Product Marketing Manager
Baseten is seeking a Partnerships Product Marketing Manager to drive the success of their partner ecosystem. You'll work closely with technology companies to create impactful content and enable joint go-to-market programs. This role requires strong storytelling skills and technical acumen.
Product Manager
Anyscale is seeking a Senior Product Manager to lead partnerships with major cloud providers like Azure, GCP, and AWS. You'll own product strategy and roadmap while ensuring seamless integration and co-selling through cloud marketplaces. This role requires strong experience in product management and cloud technologies.
Product Manager
Tempus is hiring a Product Manager to drive the launch of new assays and ensure operational excellence. You'll collaborate with cross-functional teams to refine workflows and improve patient outcomes through data and technology.