Sales Manager • Lead

Who you are

You have a proven track record in sales management, ideally with experience in the technology or AI sectors — you've successfully led teams and driven significant revenue growth in competitive markets. Your leadership style emphasizes attracting, developing, and retaining top sales talent, ensuring your team consistently meets and exceeds targets.

With a deep understanding of the sales process, you excel at executing go-to-market strategies and establishing best practices that enable your team to thrive. You are data-driven and can leverage analytics to inform decision-making and optimize sales performance. Your ability to build strong relationships with clients and stakeholders is key to your success.

Desirable

Experience in the customer service or AI industry is a plus, as is familiarity with the APAC market dynamics. You are comfortable navigating complex sales cycles and can articulate the value of AI solutions to diverse audiences.

What you'll do

As the APAC Sales Manager at Intercom, you will lead a team of Account Executives focused on driving new business growth across the region. You will be responsible for executing the company's go-to-market strategy and developing your team into top performers. Your role will involve establishing a comprehensive playbook for scaling sales efforts and ensuring that your team is equipped with the tools and knowledge needed to succeed.

You will work closely with cross-functional teams to align sales initiatives with product offerings and marketing strategies. Your focus will be on accelerating new logo acquisition and demonstrating how Intercom's AI solutions can transform customer experiences for businesses.

In this role, you will also be tasked with mentoring and coaching your team, providing them with the guidance and support necessary to achieve their individual and collective goals. You will regularly assess team performance and implement strategies for continuous improvement, fostering a culture of excellence and accountability.

What we offer

Intercom offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with cutting-edge AI technology and contribute to a mission-driven company that is setting new standards in customer service. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

Join us in shaping the future of customer support and making a meaningful impact on businesses around the world. We provide competitive compensation and benefits, along with opportunities for professional growth and development within the organization.