Sales Manager • Lead

Who you are

You have a proven track record in sales management, ideally with experience in the technology or AI sectors. Your leadership style is focused on developing talent and driving performance, and you thrive in fast-paced environments where you can make a significant impact. You understand the nuances of the APAC market and have experience building sales strategies that resonate with diverse customer bases. You are passionate about customer service and believe in the transformative power of AI in enhancing customer experiences.

You possess excellent communication skills, allowing you to articulate the value of AI solutions to both your team and potential clients. You are adept at analyzing sales data to inform strategy and decision-making, ensuring that your team meets and exceeds their targets. Your ability to attract and retain top sales talent is a key strength, and you are committed to fostering a culture of continuous improvement and success within your team.

What you'll do

As the APAC Sales Manager at Intercom, you will lead a team of Account Executives focused on driving new business growth across the region. You will execute the go-to-market strategy for Intercom’s AI customer support solutions, ensuring that your team is equipped with the tools and knowledge they need to succeed. You will develop and implement training programs that enhance the skills of your team members, helping them to become top performers in their roles.

You will establish a sales playbook that outlines best practices for scaling operations across the APAC region, ensuring consistency and effectiveness in your team's approach. Your role will involve collaborating closely with marketing and product teams to align sales strategies with overall business objectives. You will also be responsible for tracking sales performance metrics and adjusting strategies as necessary to achieve targets.

What we offer

Intercom offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with cutting-edge AI technology and contribute to a mission-driven company that is setting new standards in customer service. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in transforming customer experiences for businesses around the world.