Salesforce Engineer • Senior

Who you are

You have 5+ years of experience in Salesforce development, with a strong understanding of building scalable and durable solutions. Your expertise in designing Quote-to-Cash systems allows you to advise on and execute transformational systems projects effectively. You actively maintain a culture of quality and consistency within your team, ensuring that all projects are executed from inception to delivery with a focus on system health and observability.

You are familiar with rapid development via AI tools and have a proven track record of delivering high-quality solutions. Your collaborative nature enables you to work closely with team members, fostering an environment of shared knowledge and continuous improvement. You are detail-oriented and understand the importance of maintaining system integrity while driving innovation.

Desirable

Experience with AI tools in Salesforce development is a plus, as is familiarity with the latest trends in customer service technology. You are open to learning and adapting to new technologies that can enhance your work and the overall customer experience at Intercom.

What you'll do

As a Senior Salesforce Engineer at Intercom, you will be responsible for designing and implementing scalable solutions that enhance the Quote-to-Cash process. You will collaborate with cross-functional teams to identify areas for improvement and drive transformational change in how Intercom conducts business. Your role will involve advising on best practices and executing projects that align with the company's mission to provide exceptional customer experiences.

You will create observability in Quote-to-Cash systems, ensuring their health and performance. Your contributions will directly impact the efficiency of the sales process and the overall customer journey. You will participate in maintaining a culture of quality, ensuring that all solutions meet the high standards expected at Intercom.

What we offer

Intercom provides a dynamic work environment where innovation is encouraged. You will have the opportunity to work with cutting-edge technology and be part of a team that is dedicated to transforming customer service. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to set a new standard for customer service and make a meaningful impact in the industry.