About Intercom
The customer communications platform that personalizes engagement
Key Highlights
- Over 25,000 customers including Amazon, Meta, and Atlassian
- Reaches 600 million end users monthly
- $240.8 million raised in Series C funding
- Headquartered in San Francisco, CA with 1001+ employees
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
🎁 Benefits
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
🌟 Culture
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Strategy & Operations • Senior
Overview
Intercom is hiring a Senior GTM Strategy & Incubation Manager to drive strategic initiatives and build impactful projects from the ground up. You'll collaborate with teams to define challenges and craft winning strategies. This role requires strong problem-solving skills and a collaborative mindset.
Job Description
Who you are
You have a proven track record in strategy and operations, with experience in driving initiatives from conception to execution. Your ability to transform vague challenges into clear, actionable plans sets you apart. You thrive in collaborative environments, bringing people together to inspire and motivate them towards a common goal. Your positive attitude helps you overcome obstacles and build excitement around new projects. You are a versatile problem-solver, eager to tackle any challenge that comes your way. Your strong communication skills enable you to articulate your vision effectively to diverse teams.
What you'll do
As a Senior GTM Strategy & Incubation Manager, you will lead high-impact projects that shape the future of Intercom's customer service solutions. You will work closely with cross-functional teams to identify opportunities and develop strategies that drive measurable results. Your role will involve defining project scopes, setting objectives, and ensuring that initiatives are executed efficiently. You will be responsible for building excitement around new strategies and fostering collaboration among team members. Your ability to analyze challenges and craft winning strategies will be crucial in delivering real value to our customers.
What we offer
At Intercom, we are committed to creating an inclusive and dynamic work environment. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to redefine customer service and make a meaningful impact in the industry.
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