Account Executive • Mid-Level

Who you are

You have a proven track record in sales, particularly in managing enterprise accounts — you've successfully developed customer relationships that promote retention and loyalty. Your ability to identify and close upsell and expansion opportunities is key to your success. You understand the importance of analyzing usage metrics to evaluate product adoption and customer satisfaction.

You are skilled in negotiating and collaborating with cross-functional teams, including Finance and Legal, to ensure successful contract renewals. Your communication skills allow you to engage with customers throughout their lifecycle, addressing any obstacles to renewals proactively. You thrive in a fast-paced environment and are motivated by the opportunity to shape the future of DevOps processes.

Desirable

Experience in the software industry, particularly in DevOps or related fields, would be a significant advantage. Familiarity with JFrog products or similar tools can help you hit the ground running. A background in customer success or account management can also enhance your ability to drive customer value.

What you'll do

As an Account Executive, Majors at JFrog, you will be responsible for the growth of the company by managing a portfolio of enterprise accounts. Your primary focus will be on developing strong customer relationships that foster loyalty and retention. You will identify opportunities for upselling and expanding existing customer accounts, ensuring that they derive maximum value from JFrog's products and services.

You will analyze customer usage metrics to understand how they are utilizing JFrog's offerings, which will inform your strategies for promoting product adoption. Throughout the customer lifecycle, you will maintain regular contact to discuss metrics, address any concerns, and identify potential obstacles to renewals. Your role will also involve collaborating with internal teams, including Finance and Legal, to negotiate contracts and ensure a smooth renewal process.

In addition to managing existing accounts, you will be expected to contribute to the overall growth strategy of JFrog by identifying new business opportunities within your portfolio. Your insights and feedback will be valuable in shaping the future direction of the company's sales efforts.

What we offer

JFrog provides a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a talented team dedicated to transforming the DevOps landscape. The company values its employees and offers a supportive culture that encourages professional growth and development. With a hybrid work model, you will enjoy flexibility in your work arrangements while being part of a mission-driven organization.