Account Manager • Mid-Level

Who you are

You have a proven track record in account management, ideally with experience in enterprise partnerships — you understand the nuances of building long-term relationships and can navigate complex stakeholder environments. Your consultative skills are top-notch, allowing you to assess partner needs and align them with Klaviyo's offerings effectively. You thrive in collaborative settings, working closely with sales and marketing teams to deliver exceptional value to customers. You are adaptable and open to learning, recognizing that diverse backgrounds and experiences contribute to a stronger team.

Desirable

Experience in the tech or SaaS industry is a plus, as is familiarity with marketing automation platforms. You are comfortable presenting to both internal and external stakeholders, showcasing your ability to communicate Klaviyo's value proposition clearly. A background in sales or business development can also enhance your effectiveness in this role, as you will often be involved in strategic discussions that drive growth.

What you'll do

As an Enterprise Partner Account Manager at Klaviyo, you will be the strategic resource for partners, leveraging your in-depth knowledge of the ecosystem to provide valuable insights and guidance. You will build and maintain strong relationships with key stakeholders, ensuring that partners are fully engaged and benefiting from Klaviyo's capabilities. Your role will involve collaborating with various teams across the organization, particularly sales and marketing, to align strategies and maximize impact.

You will conduct regular check-ins with partners to assess their needs and identify opportunities for growth. By understanding their business models and growth strategies, you will be able to advise them on how Klaviyo can enhance their operations. You will also serve as an external spokesperson for Klaviyo, representing the company at industry events and conferences, where you will share insights and foster connections.

Your success will be measured by the strength of the relationships you build and the growth outcomes achieved through your partnerships. You will be expected to stay informed about industry trends and competitor offerings, ensuring that you can position Klaviyo effectively in the marketplace. Additionally, you will contribute to the continuous improvement of the partnerships organization by sharing feedback and insights from your interactions with partners.

What we offer

Klaviyo offers a dynamic work environment where your contributions will directly impact the company's growth and success. You will have the opportunity to work with a talented team of professionals who are passionate about empowering creators and businesses. We value diversity and encourage applicants from all backgrounds to apply, recognizing that varied perspectives lead to better outcomes. Competitive compensation and benefits packages are part of what we offer, along with opportunities for professional development and career advancement.