Industry Advisor • Mid-Level

Who you are

You have a strong background in the hospitality industry, having spent your career either in-house, at an agency, or with a tech platform serving the sector. You understand the nuances of customer engagement and are passionate about applying your expertise at scale. Your experience has equipped you with the ability to shape deals and influence market strategies effectively.

You are customer-obsessed and thrive in cross-functional environments, collaborating closely with sales teams and solutions architects. Your insights are not just theoretical; they are grounded in real-world experience that you bring to the table, guiding deal strategies and product conversations.

You appreciate diverse perspectives and understand that success comes from valuing the unique backgrounds of each team member. You are open to learning and adapting, recognizing that the best solutions often come from collaboration and shared experiences.

What you'll do

In this role, you will accelerate Klaviyo's expansion in the Hospitality sector, focusing specifically on Hotel & Travel and Food & Beverage. You will work directly with sales teams, shaping deals in motion and ensuring that Klaviyo's offerings resonate with industry needs. Your role will involve influencing how Klaviyo presents itself in the market, ensuring that the company is seen as a credible partner in the hospitality space.

You will collaborate with Account Executives and Solutions Architects to develop strategies that leverage your industry knowledge. Your insights will guide product conversations, helping to align Klaviyo's offerings with the needs of hospitality clients. You will also engage with customers to understand their challenges and how Klaviyo can provide solutions that drive their success.

This is a highly visible role that requires you to be proactive and strategic in your approach. You will need to stay informed about industry trends and customer needs, using this knowledge to inform your work and drive Klaviyo's success in the hospitality sector.

What we offer

Klaviyo offers a supportive and inclusive work environment where diverse backgrounds and experiences are valued. You will have the opportunity to work with a talented team that is dedicated to empowering creators and helping them succeed. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute meaningfully to our mission.