Industry Advisor • Mid-Level

Who you are

You have a strong background in the hospitality industry, whether from working in-house, at an agency, or with a tech platform serving the sector. Your experience has equipped you with the insights needed to drive customer engagement and influence market strategies effectively. You are customer-obsessed and understand the nuances of the Hotel & Travel and Food & Beverage segments, allowing you to bring real-world credibility to Klaviyo's sales efforts. You thrive in cross-functional environments, collaborating closely with sales teams and solutions architects to shape deals and strategies that resonate with clients.

You are strategic in your approach, always looking for ways to apply your industry knowledge at scale. Your ability to communicate effectively with both internal teams and external customers is crucial, as you will be guiding deal strategies and informing product conversations. You are comfortable navigating complex sales motions and are excited about the opportunity to make a significant impact on Klaviyo's expansion in the hospitality sector.

What you'll do

In this role, you will work directly with sales teams to accelerate Klaviyo's growth in the hospitality industry. You will leverage your expertise to shape deals in motion and influence how Klaviyo presents itself in the market. Your insights will guide deal strategies and inform product conversations, ensuring that Klaviyo's offerings align with the needs of hospitality clients. You will collaborate closely with account executives and solutions architects, playing a pivotal role in cross-functional initiatives that drive customer engagement and satisfaction.

You will also be responsible for developing and executing go-to-market strategies that resonate with the hospitality sector. This includes understanding market trends, customer needs, and competitive landscapes to position Klaviyo effectively. Your role will be highly visible, requiring you to communicate insights and strategies across various teams within the organization. You will be instrumental in driving partner engagements and ensuring that Klaviyo's solutions meet the unique demands of the hospitality industry.

What we offer

Klaviyo offers a dynamic work environment where your unique background and experiences are valued. You will have the opportunity to work with a talented team dedicated to empowering creators and driving innovation in the CRM space. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse perspectives lead to better outcomes. Join us in shaping the future of CRM and making a meaningful impact in the hospitality industry.