Solutions Engineer • Lead

Who you are

You have a strong background in technical sales, particularly in the realm of solutions engineering, with a focus on large enterprise clients. Your experience includes owning complex, high-stakes deals and demonstrating a deep understanding of technical products. You thrive in ambiguous situations and enjoy mastering products at a granular level, using your expertise to guide customers through the sales process. You are a trusted advisor, capable of building relationships with both customers and internal sales teams, ensuring that technical strategies align with business goals.

Your ability to communicate complex technical concepts in an accessible manner sets you apart. You are not just a technical expert; you are also a strategic thinker who can influence decision-making at the highest levels. You understand the importance of collaboration and are skilled at working with cross-functional teams to deliver exceptional results. You are motivated by the challenge of driving revenue through innovative solutions and are eager to contribute to a dynamic sales environment.

Desirable

Experience with AI and automation tools is a plus, as is familiarity with marketing technologies and data analytics. You may have a background in software engineering or a related field, which enhances your ability to engage with technical aspects of the solutions you sell. A proven track record of success in enterprise sales environments will help you excel in this role.

What you'll do

As a Lead Solutions Engineer at Klaviyo, you will take the lead on technical strategy for large enterprise deals, guiding the sales team through the complexities of solution design. You will be responsible for demonstrating the value of Klaviyo's products to potential clients, ensuring that they understand how our solutions can meet their unique needs. Your role will involve collaborating closely with sales representatives to develop tailored presentations and demonstrations that showcase the capabilities of our platform.

You will also engage with customers to understand their challenges and objectives, using this insight to craft compelling solutions that drive business outcomes. Your expertise will be critical in building champions within client organizations, helping them to advocate for Klaviyo's solutions internally. You will set the standard for excellence in solutions engineering, mentoring junior team members and sharing best practices to elevate the entire team's performance.

What we offer

Klaviyo offers a supportive and inclusive work environment where diverse perspectives are valued. You will have the opportunity to work with a talented team of professionals who are passionate about empowering creators. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of marketing technology and making a meaningful impact on our clients' success.