Solutions Engineer • Lead

Who you are

You have a strong background in technical sales, particularly in the realm of solutions engineering, with a focus on large enterprise clients. Your experience includes leading complex deals and providing strategic insights that drive revenue growth. You thrive in ambiguous situations and are energized by the challenge of mastering products at a molecular level. Your ability to communicate technical concepts clearly to both technical and non-technical stakeholders sets you apart. You are a trusted advisor, capable of building strong relationships with customers and internal teams alike.

You bring a deep technical mastery of the products you represent, allowing you to effectively demonstrate value and build champions within client organizations. Your strategic thinking enables you to navigate high-stakes negotiations and deliver tailored solutions that meet the unique needs of each enterprise client. You are comfortable using AI and automation tools to enhance your effectiveness and drive results. You understand the importance of collaboration and are eager to work closely with sales teams to achieve shared goals.

What you'll do

As a Lead Solutions Engineer at Klaviyo, you will take ownership of the technical strategy for large enterprise deals, leading the charge in complex negotiations that often involve six to seven-figure contracts. You will be responsible for designing solutions that not only meet client needs but also showcase the full potential of Klaviyo's offerings. Your role will involve collaborating with sales teams to identify opportunities, develop strategies, and execute plans that drive revenue.

You will engage with clients to understand their challenges and objectives, using your technical expertise to propose innovative solutions that leverage Klaviyo's capabilities. Your ability to articulate the value of our products will be crucial in winning over stakeholders and securing buy-in from decision-makers. You will also play a key role in setting the standard for excellence within the solutions engineering team, mentoring junior engineers and sharing best practices.

In addition to direct client engagement, you will work closely with product and engineering teams to provide feedback on product features and enhancements based on client interactions. Your insights will help shape the future of Klaviyo's offerings, ensuring they remain competitive and aligned with market needs. You will also participate in training sessions and workshops to continuously improve your skills and knowledge of the industry.

What we offer

At Klaviyo, we foster a culture of inclusivity and empowerment, where every team member is valued for their unique contributions. We offer competitive compensation packages, including salary and benefits that reflect the importance of your role in driving our success. You will have access to professional development opportunities, allowing you to grow your skills and advance your career within the company. Join us in our mission to empower creators and help businesses thrive through innovative marketing solutions.