Operations & Strategy • Lead

Who you are

You have a proven track record in engineering operations, with experience in strategic planning and resource allocation. You thrive in high-stakes environments and possess the ability to bring crisp judgment and structured thinking to complex challenges. Your leadership style is collaborative, and you model values that promote teamwork and meticulous craftsmanship. You understand the importance of aligning technology strategy with execution and are motivated by the opportunity to make a measurable impact.

You are comfortable working directly with executive leadership, particularly the CTO, and have a knack for translating high-level strategies into actionable plans. Your background includes experience in managing engineering cadences and driving initiatives that enhance operational efficiency. You appreciate diverse perspectives and understand that varied experiences contribute to a stronger team dynamic.

Desirable

Experience in AI and its application within engineering operations is a plus. Familiarity with platform, data, product, and security domains will help you excel in this role. You are open to learning and adapting to new challenges, and you encourage others to do the same.

What you'll do

In this role, you will be the CTO’s force multiplier, responsible for running the engineering operating cadence and driving strategic initiatives. You will partner on mission-critical programs that span across platform, data, product, and security, ensuring that priorities are clear and decisions are accelerated. Your ability to model Klaviyo’s values will be essential as you work to create a predictable operating system that enhances collaboration and efficiency within the engineering team.

You will engage with various stakeholders to clarify priorities and facilitate decision-making processes. Your structured approach will help navigate complex challenges and ensure that the engineering team is aligned with the broader organizational goals. You will also be instrumental in fostering a culture of accountability and excellence, where every team member feels empowered to contribute to the company’s success.

What we offer

Klaviyo offers a unique opportunity to work at the intersection of technology and strategy, where your contributions will have a lasting impact. You will be part of a team that values diverse backgrounds and experiences, fostering an inclusive environment where everyone can thrive. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to grow and succeed within our organization.