Solutions Engineer • Senior

Who you are

You have a strong background in technical sales or solutions engineering, ideally with experience in marketing technology. You understand the importance of building relationships and have a consultative approach to problem-solving. You are comfortable working with technical teams and can communicate complex ideas clearly to non-technical stakeholders. You thrive in a collaborative environment and enjoy working with diverse teams to drive customer success.

Desirable

Experience in the marketing technology space is a plus, as is familiarity with integration processes and technical architecture. You are proactive in seeking out solutions and have a track record of successfully implementing technical projects. You are adaptable and can navigate the challenges that come with working in a fast-paced environment.

What you'll do

As a Senior Solutions Engineer at Klaviyo, you will be responsible for engaging with prospective and existing customers to understand their needs and demonstrate how Klaviyo can meet those needs. You will work closely with the sales team to develop tailored solutions that align with customer requirements. Your role will involve building technical champions within client organizations, ensuring they understand the value of Klaviyo's offerings.

You will dive deep into customer tech stacks, helping to envision integrations that enhance their marketing efforts. This will require you to prototype solutions and collaborate with product teams to improve the Klaviyo experience based on customer feedback. You will also participate in customer meetings, providing technical insights and addressing any concerns that may arise during the sales process.

Your success will be measured by your ability to foster long-term relationships with clients and contribute to their overall satisfaction with Klaviyo's products. You will be expected to stay updated on industry trends and best practices, ensuring that you can provide the most relevant advice to customers.

What we offer

Klaviyo offers a dynamic work environment where you can grow your skills and make a significant impact on our customers' success. We value diversity and encourage applicants from all backgrounds to apply. You will have the opportunity to work with a talented team that is passionate about helping businesses succeed through effective marketing solutions. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement.