Customer Support • Entry-Level

Who you are

You are someone who enjoys helping others and thrives in a fast-paced environment. You have excellent communication skills and can handle customer inquiries with ease. You understand the importance of providing timely and effective support to ensure customer satisfaction. You are adaptable and can work well under pressure, always striving to meet the needs of customers. You are eager to learn and grow within the logistics industry, embracing the opportunity to contribute to a company that values community and innovation.

What you'll do

As a Part Time Call Center Agent at Lalamove, you will be the first point of contact for our customers, assisting them with their inquiries and providing solutions to their problems. You will handle calls and messages from users, ensuring that their experience with our platform is seamless and enjoyable. Your role will involve troubleshooting issues, guiding customers through our services, and ensuring that they receive the support they need in a timely manner. You will work closely with other team members to share insights and improve our customer service processes, contributing to the overall success of the company.

What we offer

At Lalamove, we offer a dynamic work environment where you can develop your skills and grow your career. You will be part of a supportive team that values collaboration and innovation. We provide training to help you succeed in your role and opportunities for advancement within the company. Join us and be part of a company that is transforming the logistics industry and making a positive impact in local communities.